Privacy Policy
At Aroma+, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, contact us, purchase our products, or use our services.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Depending on how you interact with us, we may collect information including:
- Name
- Email address
- Phone number
- Company name
- Business address (where applicable)
- Information submitted through contact forms, WhatsApp, email, or other communications
We may also automatically collect limited technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
- Website usage statistics
This information helps us improve our website, products, and customer experience.
How We Use Your Information
Your information may be used to:
- Respond to enquiries and requests
- Provide quotations and recommendations
- Arrange consultations, product demonstrations, or business trials
- Process orders and provide customer support
- Improve our products, services, and website
- Fulfil our contractual obligations
- Communicate with you regarding products or services you have requested
Where permitted by law, we may also contact you regarding new products, promotions, or business opportunities that may be of interest.
Marketing Communications
If you subscribe to our newsletter or request marketing updates, we may occasionally send information about new products, services, or special offers.
You may unsubscribe at any time by following the unsubscribe link included in our emails or by contacting us directly.
Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may only be shared when reasonably necessary with trusted third parties such as:
- Delivery companies
- Payment processors
- IT service providers
- Professional advisers
- Government authorities where required by law
These parties are expected to use your information only for the services they provide and in accordance with applicable data protection laws.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic transmission or online storage can be guaranteed to be completely secure. While we strive to protect your information, Aroma+ cannot guarantee absolute security and accepts no liability for unauthorized access resulting from circumstances beyond our reasonable control.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Fulfil legal and contractual obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymized where reasonably practicable.
Cookies
Our website uses cookies and similar technologies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Enhance your browsing experience
- Support website functionality
Further information can be found in our separate Cookie Policy.
Your Rights
Where applicable under data protection laws, including the General Data Protection Regulation (GDPR), you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict certain processing activities
- Object to processing
- Request a copy of your personal data
To exercise these rights, please contact us using the details below.
Third-Party Websites
Our website may contain links to third-party websites or services.
These websites operate independently from Aroma+, and we are not responsible for their privacy practices, content, security, or policies. We encourage users to review the privacy policies of any third-party websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, legal obligations, or website functionality.
The latest version will always be published on this page and becomes effective immediately upon publication.
Limitation of Responsibility
While Aroma+ makes every reasonable effort to maintain accurate information and secure systems, this website and its content are provided on an “as available” and “as is” basis.
To the maximum extent permitted by applicable law, Aroma+ shall not be responsible for any direct, indirect, incidental, consequential, or special damages arising from the use of this website, reliance on its content, technical interruptions, third-party services, unauthorized access, or circumstances beyond our reasonable control.
Nothing in this Privacy Policy limits any rights that cannot legally be excluded under applicable law.
Contact Aroma+
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
Aroma+
+357 97 444 224
Livadia Industrial Area, Block E, Door 6, 7060 Larnaca, Cyprus